A six-step framework
- 1
Define the job
Write one sentence: 'We need to ... so that ...'.
- 2
Shortlist
Pick two or three options, including doing nothing or using a spreadsheet.
- 3
Trial
Run each on a real-shaped matter for two weeks.
- 4
Security and ethics
Read the vendor's security documentation and your regulator's guidance.
- 5
Exit
Test exporting your data; if you cannot get it out, think twice.
- 6
Decide and review
Set a date, such as three months, to review if it earned its place.
A comparison table to fill in
| Question | Option A | Option B | Option C |
|---|---|---|---|
| Does it do the job in the trial? | |||
| Data export tested? | |||
| Security docs reviewed? | |||
| Monthly cost (check current pricing) | |||
| Hours to set up and learn |
Do not trust any single vendor's feature table; verify claims yourself.
A worked example: choosing a task tracker
A four-lawyer firm keeps losing follow-ups. Step one: the job is 'every follow-up has an owner and a date so nothing is missed'. Step two: the shortlist is the spreadsheet they already have, a Notion template and a dedicated task tool. Step three: each option runs a month of real-shaped, non-sensitive matters. Step four: the team reads each vendor's security page and the firm's regulator guidance, and notes data location and export. Step five: they export from each and open the file. Step six: they review at ninety days.
Whichever wins, the firm now has a written reason for the choice, which helps if a client or insurer later asks how tools were selected.
Questions to put to any vendor
- Where is client data stored, and which subprocessors can access it?
- What export formats do you support, and can I try one now?
- What happens to my data if I cancel?
- Do you use customer content to train models, and can that be turned off?
- What are the pricing tiers, and which features sit behind which tier?
Write the answers down and date them. Answers change, so re-ask at renewal.
Where Notion fits
A Notion workspace is one candidate for tracking work, and a cheap one to trial. We sell a Notion template, so we are not neutral, but the framework works for any product. Pair it with the cost tools below.
Red flags
- Claims of guaranteed compliance, which no tool can give for your jurisdiction.
- No way to export your data in a standard format.
- Pricing that is hard to find or changes depending on a sales call.
- Reluctance to say where data is stored or who can access it.
- Pressure to sign before a trial.
Frequently asked questions
- How long should a legal tech trial last?
- Two to four weeks of real use is usually enough to see friction.
- Should I involve my team?
- Yes. Adoption decides success.
- What if the vendor will not let me trial?
- Treat that as information.
- Do I need to tell clients?
- Possibly, depending on data handling and your jurisdiction. Check your rules.
- Should I choose the cheapest option?
- Not on price alone. Count setup time, training and the cost of leaving, then compare total cost.
About the author
Raghav Handa trained as a lawyer, then spent years building legal technology, from enterprise legal products to custom systems for law firms.
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